Returns, Refunds & Exchanges

Diapersuit Exchange Program Details

Any ABUniverse DiaperSuits purchased through the ABUniverse outlet are not returnable or exchangeable unless supplied faulty. The exchange programme d...

I Received the Wrong Size or Product. What Do I Do?

Firstly, we're very sorry for making this mistake and will be making things right ASAP.Here are the steps to better assist us in this process:1. Take ...

How to cancel your order

You can cancel your order directly from the Order Status Page. What you'll need: Your Order Confirmation Email (Subject: Order XX Confirmed) Ste...

What If My Diapers Are Defective or Damaged?

If you've received your order and found that your products aren't performing up to our standards, or there were issues on arrival, fret not. Your orde...

How to Cancel Your Order, and Policies Regarding Returns and Refunds

The quickest way to cancel your order is to do so via your account at Abucares.com or by following the link to view your order in your order confirmat...